Welcome to Alxoo Store! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase.

1. General Information

  • Alxoo Store is an online marketplace offering a variety of products across multiple categories.
  • By using our website, you confirm that you are at least 18 years old or have parental consent.
  • We reserve the right to update these terms at any time, and continued use of our services constitutes acceptance of the revised terms.

2. Orders and Payments

  • All orders placed are subject to product availability and confirmation of payment.
  • We accept various payment methods, including credit/debit cards, bank transfers, and digital wallets.
  • Prices are listed in PKR and may be subject to applicable taxes.
  • We reserve the right to cancel or refuse any order at our discretion.

3. Shipping and Delivery

  • We aim to process and ship orders within the estimated delivery time.
  • Delivery times may vary depending on location and unforeseen circumstances.
  • Customers are responsible for providing accurate shipping details; incorrect information may lead to delays.
  • In case of non-receipt, customers must notify us within 7 days from the expected delivery date.

4. Returns and Refunds

  • Products can be returned within 7 days of receipt if they meet our return policy conditions.
  • Items must be unused, in original packaging, and accompanied by proof of purchase.
  • Refunds will be processed after the returned item has been inspected and approved.
  • Certain products, such as personal care items, are non-refundable for hygiene reasons.

5. Warranty and Liability

  • Some products may come with a manufacturer’s warranty; details will be provided on the product page.
  • Alxoo Store is not liable for any indirect, incidental, or consequential damages arising from product use.
  • Customers are responsible for following product usage instructions and guidelines.

6. Privacy Policy

  • We value your privacy and ensure that personal information is securely stored and not shared with third parties without consent.
  • Our website may use cookies to enhance user experience; users can adjust browser settings to manage cookie preferences.

7. Contact Information

For any inquiries, complaints, or support, feel free to contact us:

📍 Address: Office 2, Zaki Arcade, Mini Commercial Area, Phase 7, Bahria Town, Rawalpindi, Islamabad Capital Territory 46300
📞 Phone: +92 311 1283538
📧 Email: withalichand@gmail.com

Thank you for shopping with Alxoo Store!